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Methods to Fight Spam!!!

Fighting Spam. Industry experts estimate that three out of every five e-mail messages that are sent today are spam. This is not only a nuisance; it is costing us all time and money which could be better spent on productive ventures. Bizwala is committed to fighting spam & blocks a great deal without customer intervention. Our systems are updated daily and we are always working to improve our spam filtering.

Though we may never be able to block it all, we can offer some suggestions to combat spam effectively. -------------------------------------------------------------------------- Q: How can I prevent spam from reaching my e-mail account? A: People who send spam compile their mailing lists in many ways. Methods to compile such lists include: Sending spam to e-mail addresses that are most commonly used. A common tactic consists of building lists of targeted addresses that use frequently used words such as "webmaster" or "info" (for example, "webmaster@mydomainname" or "info@mydomainname"). Obtaining e-mail addresses that are automatically "harvested" from web sites by specialized software.

Compiling lists of e-mail addresses that are either chosen or generate at random (for example, " joe1@mydomainname", "joe2@mydomainname" or "joe3@mydomainname". This method is becoming increasingly frequent. Because spammers often send spam to undefined e-mail aliases such as aabbcc@domain.com, ccddee@domain.com, mfrds@domain.com, you can combat the receipt of spam effectively by not using a catch-all address . (The catch-all is an alias that is used to recieve mail sent to undefined addresses/aliases .) Q: What is spoofing and how can I fight it? A: "Spoofing" occurs when a spammer uses some version of your domain name in the "From" address field. Spammers use spoofing to try to hide their identities and to pass blame for spam to innocent Internet users. The large amount of spam messages -- many of which are sent to invalid address -- result in a significant amount of "bounced" e-mail (that is, mail that returned as being undeliverable).

Unfortunately, bounced mail is sent back to the address found in the "From" line of the spammed message. Typically, the "From" line is also an undefined e-mail address not found in your mail settings. To combat receiving bounced mail messages, you can use the "devnull" alias that we mentioned in the previous question and answer. Q: Even if my account is not generating any spam, can the mail server I use get blocked because of spam? Unfortunately, yes. The main cause for blacklisting your mail server depends on where the spammed e-mail is ultimately received and how the ISP who maintains that location reacts to spam and to spam complaints. Many account holders with Bizwala forward e-mail messages that are sent to there hosting account. For example, a message sent to info@mydomainname could be forwarded to myaccount@aol.com or myaccount@yahoo.com. At other times, clients may be forwarding e-mail messages to accounts that are invalid or otherwise not in use.

The processing of the forwarded e-mail message is handled by the mail server that your account uses (specifically, the MTA or Mail Transport Agent). Because a Bizwala mail server is the MTA, it is possible that the mail server could be blacklisted even though you (or any other Bizwala client) is not responsible for sending the spam in the first place. In short, you must be careful about where you forward e-mail, how you report spam, and to whom you report it. Note: Bizwala reserves the right to terminate a client's services for violations of our Acceptable Use policy. Unacceptable use includes forwarding e-mail messages to addresses that are invalid (not within the client's control) and/or sending mail with malicious intent. Q: How can I filter spam in my Inbox once I receive it? First, do NOT click any links in the spam or try to reply or unsubscribe to the spammed e-mail message. Often, these links will subscribe you to even more spam lists despite the fact that those links appear to promise that you will be unsubscribed. And, as spammers are always looking for legitimate e-mail addresses to spam, replying to a spam message in any way only tells the spammer that your e-mail address is valid. Second, some e-mail programs have built-in functionality that deals with spam that reaches your Inbox. Outlook 2000 (and newer) is one such a e-mail program.

Outlook creates a folder called Junk Mail, where you can move junk e-mail and then review it before deleting. Or, you can have junk e-mail delivered to your Inbox, but color-coded so you can easily identify it. The list of terms that Outlook uses to filter suspected junk e-mail messages is found in a file named Filters.txt. You can also filter messages based on the e-mail addresses of junk and adult content senders, allowing you to move or delete all future messages from a particular sender. You can review the Junk Senders list and add and remove e-mail addresses from it. If you do not use Outlook 2000 or higher, please refer to your mail program's help files for any information related to spam filtering. Q: Are there any low cost programs out there that I can install to help filter the spam? A: Yes. There are many programs available that use a variety of methods to help e-mail end users filter spam.


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